In this episode of the Recruitment Council, Sverre Haugen discusses with guests Siri Conradi and Celine Ness from the Norwegian Tax Administration how artificial intelligence (AI) impacts the candidate experience in recruitment processes. Celine shares insights from her master's project, which investigated the effect of AI on the screening and feedback phases. They find that despite the hypothesis that AI will improve the experience, candidate responses are mixed, with some desiring more transparency in feedback. The Recruitment Council also reflects on how AI can be combined with human presence to improve processes and candidate experiences.