Santander is one of the world's largest banks and our Nordic organization consist of more than 1200 talented colleagues in Norway, Sweden, Denmark, and Finland. We are part of the global banking group Banco Santander, which employs over 200 000 individuals and serves 150 million customers worldwide.

As an organization we are continuously changing. This makes us not just one of the biggest financial institutions in Europe, but also one of the most exciting ones to be employed in. Being agile and adaptable to new technology plays a big role in who we are and what we offer. Now, we are strengthening our pan-Nordic organization, and as a part of this journey we are hiring ServiceDesk Specialist.

If you are motivated by solving simple and complex technical puzzles and being a key player in our technical support ecosystem. As well as having a genuine interest in the IT/Technology field, you should read further.

We are looking for several candidates in our Nordic locations; Hvidovre, Lysaker, Stavanger, Solna and Helsinki. 

About the role

As a ServiceDesk Specialist, we think you are a seasoned troubleshooter ready to take your expertise to the next level. You'll be at the forefront of resolving tickets, managing incidents with finesse and precision as well as providing support and guiding to 1st. Line.

Tasks and responsibilities in the role include:

Who we look for

This role is a good match for you if you have a solid background in IT and a genuine passion for staying updated with the latest industry trends and technologies. As well as being a communication ninja and a problem-solving maestro.  Who enjoys a collaborative team environment and are dedicated to delivering high-quality problem-solving for customers.

When evaluating candidates, we will emphasize the following experience, traits and qualifications:

We offer


If you have the right profile and enthusiasm, please submit your application and CV as soon as possible, but no later than 29.09.2023

If you have questions, feel free to contact Trine Anette Bratland ( ServiceDesk Leader.