Who We are
With a Clean, Curious and Compassionate mindset, Widerøe Zero aims to reshape the aviation industry and build viable business around new aircraft concepts. As an independent Air Mobility incubator, Widerøe Zero not only wants to help Widerøe succeed with its ambition of Zero Emissions flights by 2030, but also advise existing and new air mobility providers navigate the third era of sustainable and autonomous aviation.
To better inform you about the position, we have recorded a podcast, in which we interview Andreas Kollbye Aks, Chief Strategy Officer in Widerøe, about the company, expectations for the role and what you can expect in this position: https://soundcloud.com/user-485305904-808676494/wideroe-zero-head-of-market-research-and-customer-experience.
Are you curious about the company, please visit https://wideroezero.com
What you will do
As Head of Market Research & Customer Experiences, your goal is to interpret what the future customer expectations are, and how the availability of new air mobility concepts may affect customer preferences, and choices? In the role you are curious to fully understand the customer experience imperative and have the right skills to get the insight needed.
When more data is required you find it easy ask for further help from Widerøe Zero’s clients and/or partners or suggest additional research to be conducted by professional reserach bodies such as SINTEF (N), Institute of Transport Economics (N) ATI (UK) or other.
Morover, you are responsible for suggesting and conducting real market testing and commercialisation (Commercial piloting) on request from clients and partners. As customers cannot know what they want before they have seen their options, you appreciate the iterative and continuous nature of this research as new concepts are being suggested.
What You'll Bring (Experience & Qualifications)
- Strong academics at Masters level or higher (MSc, MLitt M.Phil, MA)
- 5-10 years’ experience with market insight & user experiences research from any industry or consultancy practice
- Experience working in / leading teams solving complex client problems through formulating research and/or analytical approaches involving quantitative analyses, conceptualisation and communication of insights and recommendations
- Fluency in English required, a Scandinavian language is a plus
What we can offer (Salary and other benefits)
- Competitive salary and pension scheme
- An opportunity to work with- and learn from the most innovative companies in aviation on the future of air mobility services
What else
- All employees will have its primary workplace in Oslo, Norway, but should expect extensive travel to existing and new partners in the European Union, United Kingdom, United States and beyond
- Due to the nature of business, employees may have to sign Non-Disclosure agreement also with partners of Widerøe Zero
- A clean criminal record is required, and all employees must accept to undergo background check by Civil Aviation Authority (or similar civil and military organisations depending on country) to get access to restricted lands (CSRA + Airside) when required
Are you curious to know more?
Do not hesitate to contact our recruitment partner MeyerHaugen AS for an informal chat about the role, via Henrik Andersson, Partner, by email henrik@meyerhaugen.no, alternatively Katrine Feyling, Manager, by email katrine@meyerhaugen.no or phone + 47 977 58 731, or the CEO Andreas Kollbye Aks for an informal chat about the role, by email Andreas.Aks@wideroe.no or phone + 47 936 17 477.
The application deadline is March 14, 2022. Please note that applications will be assessed as they are received.